Product Owner
We are seeking an experienced Product Owner to join our Healthcare Payment Solutions team. The ideal candidate will have a deep understanding of healthcare payment systems and a passion for improving the payment experience for both patients and providers. You will be responsible for driving the development and integration of our end-to-end healthcare payments platform, enhancing patient satisfaction, and ensuring secure and seamless transactions.
Responsibilities
Product Strategy and Roadmap:
- Develop and manage the product roadmap for our healthcare payment solutions.
- Align product initiatives with business goals and customer needs in the healthcare sector.Stakeholder Collaboration:
- Work closely with internal teams, including technology, compliance, and marketing, to deliver integrated payment solutions.
- Partner with external stakeholders such as healthcare providers and EMR system vendors.Requirements Gathering and Analysis:
- Gather and document detailed product requirements from various stakeholders.
- Analyze market trends and customer feedback to inform product enhancements.
Integration and Implementation:
- Oversee the integration of our payment platform with leading Electronic Medical Record (EMR) systems.
- Ensure seamless deployment of payment devices and cloud-based device management.
Patient Experience Enhancement:
- Develop solutions that offer convenient and secure payment options to improve patient satisfaction.
- Implement features that simplify the payment process for patients.
Security and Compliance:
- Ensure all payment solutions comply with relevant healthcare regulations (e.g., HIPAA, PCI-DSS).
- Collaborate with legal and compliance teams to maintain high security standards.
Technical Support Coordination:
- Coordinate with technical support teams to address client and developer needs.
- Facilitate training and resources for clients integrating our payment solutions.
Qualifications
Education:
- Bachelor’s degree in Business Administration, Information Systems, Healthcare Management, or a related field.
- Advanced degree or relevant certifications (e.g., CSPO) are advantageous.Experience:
- Minimum of 5 years of experience as a Product Owner or similar role in healthcare payment solutions or financial services.
- Proven track record of integrating payment platforms with healthcare applications.
Technical Skills:
- Strong understanding of payment processing technologies and EMR systems.
- Proficiency in Agile methodologies and tools (e.g., Scrum, JIRA).
Soft Skills:
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work collaboratively across cross-functional teams.